A hospital in Mexico is in some hot water after new parents from Indiana who had to deliver a baby prematurely while on vacation claim that the hospital demanded more than $30,000 from them and even refused to return their baby until they were paid. Michaela Smith and Larry Ralph have since returned to Indiana and reunited with their baby, but only after an outpouring of support and some intervention from U.S. officials.

The couple was vacationing in Cancun about 28 weeks into the pregnancy when Michaela had to be suddenly rushed to Hospiten Cancun after she started to feel contractions. She delivered Beckham via emergency C-section, even though he wasn’t due until Oct. 7.

The hospital made repeated demands for thousands of dollars, including $3,000 for Michaela to be treated and $4,000 if they wanted to see the baby, according to report. The hospital even demanded $30,000 within an hour or they could be kicked out.

Fortunately, after outside pressure, the hospital backed down and released the baby.