Users are blaming the Facebook for using up their battery power, and Facebook says they are investigating.
Social media giant Facebook has confirmed the company is working on a fix for its app that is causing excessive battery usage on iOS systems, according to an article on techcrunch.
In a statement provided by the company to techcrunch, a spokesperson said, “We have heard reports of some people experiencing battery issues with our iOS app. We’re looking into this and hope to have a fix in place soon.”
Users are reporting an unusual amount of battery drain and are blaming the app for the problem. It appears the app is constantly refreshing in the background, even though phone owners are turning the Background App Refresh feature off on their phones.
Normally, when an app is put into the background, it will go into a dormant state, with minimal battery drain. This could be a problem in the iOS settings, but some users are saying they think the Facebook app is trying to bypass the setting and work to stay alive in the background.
Some users are reporting that the Facebook app has been using as much as 15 percent of their phone’s battery life over a period of a week.
Bloggers have taken this situation to the public to bring attention to the issue. PixelEnvy blogger Nick Heer said, “Facebook is actively creating channels to continue refreshing their app in the background when the user has explicitly stated that they do not want it to.”
Heer adds that you may be able to limit the battery drain by turning the Background App Refresh back on for the Facebook app.
Circa co-founder Matt Galligan wrote on Medium, “That extraneous background usage, despite not providing any value to me at all, is keeping the app alive 2x longer than my actual usage.”